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General

Introduction

• This is a legal binding agreement between the user/student/learner of our programs and IIDE stating the terms that govern the use of the platform as defined/stated on this page
• The website www.iide.co and mobile application and the information, services, and other materials contained therein are provided and operated by IIDE
• IIDE offers specially designed and curated online/offline higher education courses that are industry-relevant certification programs and career assistance services
• Please review our Terms of Use, Privacy Policy, and other policies available on the Platform that govern the use of the Platform and Programs. By accepting these Terms in any manner or accessing the website, you consent, agree and undertake to abide, be bound by, and adhere to the Terms and if you do not agree to these Terms, you are not entitled to avail of/use the Programs and any use thereafter shall be unauthorized
• These Terms shall apply to IIDE hosted mobile apps, WhatsApp/Telegram groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications, and other social media forums hosted by IIDE, which shall be deemed to be part of the ‘Platform’. You acknowledge that certain parts of the Platform, as mentioned above, are provided by third-party service providers, and you agree to abide by their terms and conditions. IIDE shall not be responsible for any disruption of services caused by such third-party service providers
• Although you may “bookmark” a particular portion of the Platform and thereby bypass these Terms, your use of the Platform still binds you to these Terms
• We may change these Terms from time to time without prior notice. You should review this page regularly. Your continued use of the Platform and Programs after changes have been made will be taken to indicate that you have read and accepted those changes. You should not use the Platform or Programs if you are not happy with any changes to these Terms
• IIDE makes no representations that the Platform operates (or is legally permitted to operate) in all geographic areas, or that the Platform or information, services, or products offered through the Platform are appropriate or available for use in other locations. Accessing the Platform from territories where the Platform or any content or functionality of the Platform or its portions thereof is illegal, is expressly prohibited. If you choose to access the Platform, you agree and acknowledge that you do so on your own initiative and at your own risk and that you are solely responsible for compliance with all applicable laws
• The minimum age to join any course at IIDE is 16 years. There is no maximum age
• It is the sole responsibility of the user enrolling into a Program to check the accuracy and evaluate the suitability and relevance of the Program elected
• A student’s registration and enrollment for any course at IIDE are a binding agreement to finish the course and to pay the full fees
• The application form must be signed to show the student’s agreement to follow IIDE Education Private Limited terms and conditions
• In order to participate in most Platform activities and to apply for a Program, you will need to register using a personal account (“User Account”) by undergoing a two-step verification process to verify your login credentials such as your phone number, by way of a one-time password which will be sent to your phone number simultaneously and/or by providing an email address and a password that is unique
• You agree that IIDE shall under no circumstance be liable to you in the event of non-availability of the Platform or any portion thereof occasioned by Act of God, war, disease, revolution, epidemic, pandemic, lockdown, riot, civil commotion, strike, lockout, flood, fire, satellite failure, failure of any public utility, man-made disaster or any other cause whatsoever beyond the control of IIDE
• IIDE reserves the right to plan and alter the curriculum and its flow as per industry requirements/standards. Choice of trainers for courses offered is at IIDEs discretion

PG Course in Digital Marketing

Fees

Current Courses	Total Fees
Post Graduate Programme in Digital Marketing – 11 Months (PGPDM)	INR 552000

• Upon payment of the Program fees – in part or whole, depending on the Program – IIDE shall deliver the terms of use of the Program and grant you access to the Program
• Owing to certain exceptional circumstances, if IIDE has granted you access to a Program pending payment, and IIDE does not receive payments within the stipulated time period, IIDE may, at its own discretion, withdraw your access to the Program without giving any prior notice
• If a student has agreed to pay the total course fee in installments, a reminder will be given before the due date

Fee Refund Policy

• IIDE follows a strict no-refundable policy. Due to unforeseen circumstances, the institute reserves the right to postpone/reschedule any batch. Any registration fee will not be refunded under these circumstances
• Registration fees are conditionally refundable and non-transferable. Conditions for the same have been mentioned below with the breakup of the refund amount
• Institute will cancel the admission of a candidate if the due installment is not cleared after 15 days of the deadline
• Late fee payment will attract a penalty of 5% per week on the installment amount after the due date
• Refund of any fees to students from the institute will be processed in 30 working days only in case of Post Graduate Programmes
• No fee will be refunded, if we shift the learning mode of the course to online because of any unforeseen circumstances
• No fee will be refunded, if we start offline training and the non resident Mumbai student is not willing to relocate for pursuing the course. Intimation and sufficient time will be given to the student for the same
• No amount will be refunded to the student if he/she has got a scholarship or any fee waiver for the course
• While applying for Post Graduate Programme, application fee paid by applicant is non refundable

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Refund for one stroke payments

Post Graduate Programme in Digital Marketing – 11 Months (PGPDM)
Conditions	Refund Amount
Before Orientation (Any day)	INR 385000
After Orientation (Within 14 days)	INR 292000

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Refund for payments in installments

Post Graduate Programme in Digital Marketing – 11 Months (PGPDM)
Conditions	Refund Amount
Before Orientation (Registration Amount)	INR 61500
After Orientation (Registration Amount)	INR 0
After orientation (Within 14 days) (1st instalment Amount)	INR 85000

Refund of fee in other cases

• In case, admission of the student is canceled on account of disciplinary action or violation of Anti Ragging Regulations or Substance Abuse or Breach of Code of Conduct or any other Rules & Regulations of the Institute, No Refund of fees is permissible
• Admission cancelled on grounds of failing the eligibility verification, then no amount will be refunded
• In any other case which is not covered in these rules, the decision would be taken by the Management

Modes of Fee Payment

All fees are payable in INR and payment can be made as follows:

• By bank transfer directly to our account. Please note that all bank charges must be paid at source, otherwise the student will be charged on arrival. Please email us a copy of the remittance advice on admissions@iide.co / accounts@iide.co. Please mention the student’s name and batch details on the remittance
• To make payment for any Program or to purchase any services or products offered by IIDE through the Platform, you must have internet access and a current valid accepted payment method
• IIDE does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case IIDEs third-party payment provider stores any such information, IIDE will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and IIDE is in no way liable for any such losses and is neither responsible to reimburse/make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform
• Depending on where you transact with us, the type of payment method used, and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. IIDE does not support all payment methods, currencies, or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase

Batch Transfer

If the student wishes to take batch transfer he/she will have to pay the below-mentioned batch
transfer fees (inclusive of taxes) –

• Post Graduate Programme in Digital Marketing (11-Months) – INR 52000/-
• Fees paid for one program cannot be transferred to another program or another student/person
• While availing of the batch transfer/extension students will have to pay a batch transfer fee and the difference in the tuition fees if any at the time of readmission
• Students can apply for a batch transfer within 180 days from the date of the orientation of said batch by writing an email to the course management team at pgpdm@iide.co. Once approved, the same can be availed within 365 days from the date of orientation. Any request post that will be considered as fresh application
• The batch transfer option can be availed only once. Post that one has to make a fresh application

Admission Cancellation

• Admission of the student will be canceled by IIDE on account of disciplinary action or violation of Anti Ragging Regulations or Substance Abuse or Breach of Code of Conduct or any other Rules & Regulations of the University. No refund of fees is permissible
• Admission stands canceled if a student doesn’t report to the institute for more than 20 days and no refund of fees is permissible.
• Admission stands canceled on grounds of failing the eligibility verification and no refund of fees is permissible.
• Admission stands canceled if a student fails to pay fees 15 days after the given deadline date

Scholarship

(i) Eligibility criteria for Scholarships

Students must meet any 2 or more of the below criteria to be eligible for scholarships.
The student should have:

• Scored above average grades in the last semester or aggregate of all semesters
• Relevant work experience in marketing,sales or tech fields.
• Participated in extracurricular activities or social work
• High Test Scores in the IIDE Entrance Test
• High Performance in the IIDE Personal Interview
• Appeared for entrance tests like XAT, MAT, CAT, CET, NMAT, IELTS and scored well

Note:

1. The scholarship waiver will be based on the students’ overall candidature. Students who meet maximum criteria will be eligible for greater scholarships.
   The amount of waiver will be decided and communicated to the student after the personal interview by the head counsellor.
2. Our counselor may ask you to produce relevant proof for your educational and professional qualifications during the personal interview.

(ii) Process

• Students who want to apply for a scholarship, have to mention it to IIDEs Admission Committee during the personal interview round

Provisional Admission

• Applicants who need to appear for last semester exams or awaiting results can also apply.
  The applicant should obtain 55% marks or equivalent in their exam under provisional admission.
• If a student doesn’t match the basic eligibility criteria on receiving last semester results then students placement facility, certification & package will depend on the course performance.
• If a student gets a KT then the student will be given a chance to clear the KT. However, the PG certification will be kept on hold until the KT is cleared, and the placement process will also be delayed.
• Student’s degree/certification will be issued by IIDE only if all the semester exams are clear and marksheets are to be submitted to the admissions department.

Attendance

• At IIDE, the attendance of students is strictly monitored where a minimum of 80% is mandatory for every module of the course. At the end of the program, an average of all modules’ attendance will be calculated
• We expect every student to be on time for every session. Latecomers are not allowed into class
• Students failing to achieve a minimum of 80% attendance are not eligible for placements/internships from IIDE
• The balance 20% attendance can be considered only on the grounds of college/university examinations, sick leave, and other valid instances as in context with the norms of the institute
• In case of examinations, kindly send an email to pgpdm@iide.co and intimate the same at the earliest possible. Students should email the schedule of the university examinations and mention all details for the same
• In case of a change in the schedule of exams, kindly update IIDE authorities via email
• Institute has the right to grant or reject a leave depending upon the nature of the request
• A letter of attendance record will be emailed to the student’s parents or guardian
• If you miss a class, regardless of the reason, we cannot give a refund or allow you to take the class at another time unless the team at IIDE has decided to do so due to the majority of students having examinations
• No backup sessions shall be offered on any grounds to the students for lectures conducted offline. Students who miss the online sessions will be provided with a recording of the session and then clear their doubts with the trainer
• Refer to reference material provided by the institute from time to time in order to cover missed sessions. Reference material for the respective course will be shared with students in view mode only and not in the downloadable format
• In case you request for a complete transfer of batch on grounds of medical, travel, exam or any unforeseen reason, that shall attract a transfer fee as mentioned above under the title of “Batch Transfer”
• Any student failing to attend 10 sessions or more, has to formally inform the course management team at support@iide.co
• The student will be considered as dropout/absconding from the said course if the student remains absent for 10 consecutive lectures, unless otherwise formally informed to the course management team
• The institute reserves all rights to suspend a student or provide opportunities according to the student’s attendance record and performance at IIDE. Strict action will be taken against the student not adhering to the minimum attendance requirement set by the institute

Placement Policy

A. Placement Process

• Student joins the course
• Placement Orientation: Students will be informed about the entire placement process, attendance criteria, placement guidelines, policies, and rules & regulations
• Presentation and Soft Skills Training: Multiple sessions on Presentation Skills, Soft Skills & Resume making will be conducted during the duration of the course
• Career Guidance & Mentoring: Career guidance and mentoring sessions will be conducted to provide students with profile insights, types of roles available, the selection processes in agencies and companies
• One to one Mock Interview Sessions: Students are trained on interview etiquettes, negotiation skills, and offer types available in the industry
• Final Projects: Students have to present and submit their final presentations at the end of the course. These final projects include theoretical and practical application of the course curriculum
• Interviews Interview rounds consist of multiple telephonic interviews & face to face interviews with agencies and brands
• Placements: Owing to all the steps mentioned above, students get placed either on brandside or an agency.

B. Guidelines

• IIDE shall aim to provide placement assistance for all passing out students. These guidelines are framed to ensure equality and fairness of opportunity to all the students. All students who opt for placement through IIDE shall abide by the guidelines prescribed herein below
• Any breach of rules specified below by any student shall be taken up seriously by the IIDE who in turn will view the matter and take action against the student, as it may deem fit
• The Institution reserves the right of modifying any or all of the below norms and/or stipulating additional norms for placement which, in its judgment and discretion, are likely to benefit the student & the institution, immediately or in the future
• Placement is an additional perk offered by the institution. The final authority in case of any dispute would be the Chief Learning Officer, his/her decision will be final
• The Placement cell and various other Faculty members only facilitate and provide guidance to the students in terms of placements
• TThe complete responsibility of Placement is on the students, IIDE being only the facilitator. The meaning of facilitation has to be clearly understood here. In all circumstances, it does not imply that IIDE assures Placement to all the students. IIDE provides 100% placement

C. Eligibility:

Mentioned below are the eligibility pointers for placement assistance. Failure
in any will lead to debarment from placements

• In order to be eligible for placements, a student must have a minimum of 80% attendance in the entire curriculum. It is mandatory for the students to attend the resume-building, soft & managerial skills sessions conducted
• A 2 months internship is mandatory to qualify for placement assistance. Students have to score a minimum of 50% in all of their assignments and pass the final project to be eligible for placements. Also note, the student has to submit the same in the specified deadline mentioned by the institution
• The final project has to be presented and submitted at the given date mentioned by the institute
• Students opting for placements need to give all MCQ exams & submit all the assignments before the given deadline, failing to which the student will be DISQUALIFIED from any placement assistance from IIDE
• Students failing to submit assignments will be FAILING the course and that will result in NO CERTIFICATE and MARK SHEET from IIDE
• To be eligible for 100% placement assistance from the Institution and receive the final marksheet, it is mandatory for each student to fill out the Placement Form. If a student is not looking for placements, he/she still has to fill the placement form
• Students‌ ‌are‌ ‌expected‌ ‌to‌ ‌behave‌ ‌professionally‌ ‌with‌ ‌all‌ ‌employees‌ ‌of‌ IIDE.‌ ‌Any‌ ‌misconduct,‌ misbehavior,‌ ‌non-maintenance‌ ‌of‌ ‌decorum‌ ‌would‌ ‌be‌ ‌dealt‌

D. Rules and Regulations:

• Students must note that the hiring process takes 45-60 days from the day he/she submits their application to us and informs the placement cell that they are actively looking for placements
• If a student has opted for placements and later decides to not opt for the same anymore, the student has to inform the placement cell about the same via email. Every time a student changes his placement status, it is mandatory for him/her to update the placement cell about the same
• If a student is offered a placement, he/she has to take that offer. In cases where the student does not want to take the offer, he will be offered two more chances to appear for interviews. If the student exhausts all three attempts, he has to accept the offer that is already provided. The final decision will be taken by the Placement Cell and the student has to abide by the same
• A‌ ‌student‌ ‌can‌ ‌apply‌ to ‌as‌ ‌many‌ ‌companies‌ ‌as‌ ‌he/she‌ ‌would‌ ‌like‌ ‌to‌ ‌but‌ ‌at‌ ‌the‌ ‌same‌ ‌time,‌ ‌if‌ ‌selected‌ ‌he/she‌ ‌would‌ ‌have‌ ‌to‌ ‌appear‌ ‌for‌ ‌the‌ ‌further‌ ‌selection‌ ‌procedure‌ ‌(viz.‌ ‌further interview rounds) ‌adopted‌ ‌by‌ ‌the‌ ‌Company,‌ ‌in‌ ‌the‌ ‌best‌ ‌of‌ ‌his‌/‌her‌ ‌spirits
• Once placed, the students should continue with the same Company for a period of a minimum of six months to give their learning a shape and maintain a healthy relationship between Institute and the Company. In case of unavoidable circumstances, the students must contact and seek necessary advice from the Placement Cell before communicating their decision to the Company
• If the student fails to qualify after being selected for the final round of interviews in 3 (three) companies he/she will not be allowed any further Placement assistance from the Institute. No request would be entertained in all circumstances
• It is mandatory for the student to go for an interview in a particular organization. If post-interview the student would not like to opt for the said profile, he can reject the offer provided only if he has two more attempts left
• All students would be required to be present in the Institute on the placement day in formal attire. Formals would mean blazers/suits/shirt and tie for boys and business Suits/Indian wear for girls
• It is compulsory for all the students to attend the Pre-Placement Talks (If any)
• If a student is offered a Pre-Placement Offer, that is a hiring opportunity before the curriculum ends, it is mandatory for the student to inform the same to the Placement Cell
• Once a student has applied for a particular company after the Pre-Placement talk/ display of Placement notice for the Company it would be assumed that he/she is interested in the Company and hence the excuse of not liking the profile of the Company or the job would not be entertained. All defaulters would be subject to severe penalties as per the decision of the Placements Head
• If there is any change in personal details on the resume (mob. No./email id/address) students should immediately Inform the placement cell and share an updated resume
• Once the student is placed, it is mandatory for the student to notify the institute about the same. Students have to disclose the profile and package offered for the role
• Post placements, the marketing team will reach out to the student for promotions (Decided by the Placement Cell). If the student has been placed through the institution, the student has to comply with the further activities for the promotions

Note – Mentioned above placement policy is applicable for the Post Graduate
Programme at IIDE. However, a specific placement policy for the course will
be shared with the student on the day of orientation

Lecture Format

1. ONLINE

• Lectures will be held Online/Live via ZOOM
• It is a must for a student to have a Laptop for the course
• Students have to keep their Webcams ON while attending the session if
  Webcams are turned off he/she will be marked absent for the lecture
• Students will have to attend lectures using a Laptop for an enriching
  learning experience, we don’t encourage students to attend lectures via
  Mobile phone
• Attendance will be marked if a student joins an online class from the
  designated link in his/her Bookmark portal and attends 90% of the total
  class

2. ONLINE + OFFLINE

• IIDE believes in an open friendly classroom environment where students
  will be given the opportunity to be heard
• During the lecture, students will be encouraged to ask challenging
  questions and have all of their doubts cleared regarding the topic
• The school reserves the right to change teachers at any time during the
  course if it’s in the best interest of the students and the school
• In case of genuine reasons, IIDE reserves the right to alter the dates
  and timings of a course which will be communicated to the student at the
  earliest
• Between the session, there shall be a 10-minute refreshment break.
  Students would be requested to adhere to the time span and be back in
  the classroom before the lecture begins

Assessment Structure

• After completion of every module, the learning of the same will be
  applied by the student in the form of MCQ Exams. The exam has to be
  completed within 24hrs post completion of the module
• Students will have module-wise individual or group assignments during
  the course tenure and are expected to submit the same on or before the
  given deadline
• An overall grade is divided into distinct categories upon which a
  student/team will be evaluated and marked
• Deadlines for every assignment will be given well in advance to ensure
  no delay in submissions occurs. In case of delay, a student’s grade will
  be affected
• IIDE follows the Relative Grading System while calculating the final
  grade
• Relative grading (RG) specifies that the universe is the class under
  consideration. It should not be compared with any other institute or
  world at large to generalize, i.e., it is a study of performances of the
  students belonging to a particular cohort

Grievance Redressal System

• IIDE ensures that all students feel as comfortable and content as
  possible. It is the teacher’s job to make sure every student is happy
  and is understanding everything that is being taught in the Live
  Sessions
• For basic issues faced on the platform, IIDE has a ticketing system in
  place. Kindly use the “Log A Ticket” feature on Bookmark and mention the
  details of the issue faced. Our course managers will resolve the issues
  and update you
• However, on the rare occasion that a student is dissatisfied and wishes
  to voice his complaint, he has the right to do so. He may contact the
  following:
1. course/trainer related issue – support@iide.co
2. Institute related or any unsolved issue by the IIDE personnel –
   write an email to Chief Learning Officer, Meherzad Karanjia at
   meherzad@iide.co

Online Course in Digital Marketing

Fees

• Upon payment of the Program fees – in part or whole, depending on the Program – IIDE
  shall deliver the terms of use of the Program and grant you access to the Program
• Owing to certain exceptional circumstances, if IIDE has granted you access to a
  Program pending payment, and IIDE does not receive payments within the stipulated
  time period, IIDE may, at its own discretion, withdraw your access to the Program
  without giving any prior notice
• If a student has agreed to pay the total course fee in installments, a reminder will be given before the due date

Current Courses	Total Fees
Online Advance Certification in Digital Marketing (Self Paced Videos + LIVE Sessions + 1 on 1 Mentoring)	INR 84999

Fee Refund Policy

• IIDE follows a strict no-refundable policy
• Registration fee is not refundable and non-transferable
• Due to unforeseen circumstances, the institute reserves the right to
  postpone/reschedule any batch. Any registration fee will not be refunded under these
  circumstances
• Institute will cancel the admission of a candidate if the due installment is not
  cleared after 15 days of the deadline
• Late fee payment will attract a penalty of 5% per week on the installment amount
  after the due date
• Refund is not applicable on Online Advance Certification in Digital Marketing
• If IIDE is unable to offer you a place on a course, we will refund any fees paid by
  the student

Mode of fee Payment

All fees are payable in INR and payment can be made as follows:

• By bank transfer directly to our account. Please note that all bank charges must be
  paid at source, otherwise the student will be charged on arrival. Please email us a
  copy of the remittance advice on admissions@iide.co / accounts@iide.co Please
  mention the student’s name and batch details on the remittance
• To make payment for any Program or to purchase any services or products offered by
  IIDE through the Platform, you must have internet access and a current valid
  accepted payment method
• IIDE does not store any of your credit card information or such other information
  restricted by the Reserve Bank of India (RBI) for processing payment and has
  partnered with payment gateways for the payment towards the services. By using a
  third-party payment provider, you agree to abide by the terms of such a payment
  provider. You agree that in case IIDEs third-party payment provider stores any such
  information, IIDE will not be responsible for such storage, and it will be solely at
  your discretion to allow the third party to store such information. Any loss of such
  information or any loss incurred by you due to the usage of such information will be
  solely a loss incurred by you, and IIDE is in no way liable for any such losses and
  is neither responsible to reimburse/make good such losses in any manner whatsoever.
  You also agree to pay the applicable fees for the payments made through the Platform
• Depending on where you transact with us, the type of payment method used, and where
  your payment was issued, your transaction with us may be subject to foreign exchange
  fees or exchange rates. IIDE does not support all payment methods, currencies, or
  locations for payment. All applicable taxes are calculated based on the billing
  information you provide to us at the time of enrolment/purchase

Batch Transfer

• Students can apply for a batch transfer within 90 days from the date of the
  orientation of said batch by writing an email to the course management team on
  sdm@iide.co and by paying a batch transfer fee of INR 9500. Student will also have
  to pay difference in the course fee, if any
• Once the batch transfer is approved, the same can be availed within 180 days from
  the date of orientation. Any request post that will be considered as fresh
  application
• Any application for batch transfer post 90 days will not be considered
• The batch transfer option can be availed only once. Post that one has to make a
  fresh application
• Fees paid for one program cannot be transferred to another program or another
  student/person

Extension

• Students get access to IIDEs learning portal, study material and resources on the
  day of Orientation
• Access to same is given for 180 days from the date of Orientation
• If a student fails to complete watching the course in the given tenure and wants an
  extension, he/she will have to pay 50% of course fees as of that date to get access
  for another 90 days
• Extension can be availed only once. Post that one has to make a fresh application

Admission cancellation

• Admission of the student will be canceled by IIDE on account of disciplinary action
  or violation of Anti Ragging Regulations or Substance Abuse or Breach of Code of
  Conduct or any other Rules & Regulations of the University. No refund of fees is
  permissible
• Admission stands canceled if a student doesn’t report for LIVE sessions for more
  than 15 days and no refund of fees is permissible
• Admission stands canceled if a student fails to pay fees within 15 days of the given
  deadline date

Scholarship

• For the Advance Certification Course, we do not offer any Scholarship
• Any fee waiver granted to the candidate is strictly at the discretion of the
  management

Course Content

• Students are given access to IIDEs Student Learning Portal – ‘Bookmark’
• Access to Bookmark is valid for 180 days from the day of Orientation/Batch start day
• Students won’t be able to access video course & recording of live class after 180
  days
• Reference material will be provided to students in form of non-downloadable PPTs
  with lifetime access

Attendance

• We maintain attendance records and take it very seriously. Attendance for all
  students has to be 80% attendance in Live class & 80% completion of the Video Course
• We expect every student to join all Live Sessions on time
• The balance 20% attendance can be considered only on the grounds of college
  examinations, university examinations, sick leave, death in the family, and other
  valid instances as in context with the norms of the institute
• If a student has college examinations, kindly inform us by sending an email to
  support@iide.co. Students should attach a screenshot of the schedule of the
  College/university examinations in the email
• In case the reason for absenteeism is an illness, a doctor’s certificate needs to be
  submitted
• Due to your travel plans in case you request for an extension, that will attract a
  transfer fee as mentioned above under the title “Batch Transfer”
• Failing to meet the eligibility criteria i.e. 80% attendance in Live class & 80%
  completion of the Video Course will result in no placement/internship assistance
• We expect all students to submit their assignments/projects on time
• If you miss a lesson, regardless of the reason, we cannot give a refund or allow you
  to take the lesson at another time unless the team at IIDE Education Private Limited
  has decided to do so due to the majority of students having examinations
• Any student failing to attend 8 sessions or more, has to formally inform the course
  management team at support@iide.co
• The student will be considered as dropout/absconding from the said course if the
  student remains absent for 15 consecutive lectures, unless otherwise formally
  informed to the course management team
• The institute reserves all rights to suspend a student or provide opportunities
  according to the student’s attendance record and performance at IIDE. Strict action
  will be taken against the student not adhering to the minimum attendance requirement
  set by the institute

Session Format

• Students need to learn from video lectures post which they will meet trainers for
  Live Sessions
• Live Sessions will be held Online/Live via ZOOM
• No backup sessions shall be offered on any grounds to the students. Students who
  miss the Live Session should watch & learn from the recording of the session and
  then clear their doubts using the “Book A Mentor” feature on Bookmark
• Book A Mentor feature is applicable only if the student has watched the video
  lectures and has attended all Live Sessions for said module
• Refer to reference material/videos provided by the institute from time to time in
  order to cover up your missed sessions (Note – IIDE shares reference material for
  the respective module with students in view mode only and not in a downloadable
  format)
• Students have to keep their Webcams ON while attending Live Sessions
• Students will have to attend lectures using a Laptop for an enriching learning
  experience. We don’t encourage students to attend lectures via a Mobile phones or
  Tablets
• Super-Sessions with Industry Experts are MANDATORY for all students to attend

Assessment

• To get an individual module certificate, the student has to appear for practice
  Quizzes while watching the videos. On completion of watching a module, the student
  has to give a Final Assessment Quiz and has to score 60% & above. Student can appear
  for Final Assessment Quiz only THRICE
• After completion of all Live sessions for the said module, the student will have to
  appear for a FINAL EXAM (MCQ) and submit an Assignment on Bookmark
• Students will have to do ALL assignments during the course tenure and he/she is
  expected to submit the same on or before the given deadline
• All assignments are to be individually done by student, brief & brands for the same
  will be allocated to students on the learning portal

Placement Policy

• Students opting for placement need to meet the eligibility criteria i.e. 80%
  attendance in Live class & 80% completion of the Video Course
• Students opting for placements need to give all MCQ exams & submit all ALL
  assignments including Final Project before the given deadline, failing to which the
  student will be DISQUALIFIED from any placement assistance from IIDE
• Students failing to submit ALL assignments will be FAILING the course and that will
  result in NO CERTIFICATE & MARKSHEET from IIDE
• Students will have Mentoring & Career Guidance Sessions which are mandatory to
  attend for Placements
• Students will be given 3 Interview opportunities, post which if the student fails to
  secure/grab the job/internship opportunity, the institute is not liable/responsible
  for the same

Grievance Redressal System

• IIDE ensures that all students feel as comfortable and content as possible. It is
  the teacher’s job to make sure every student is happy and is understanding
  everything that is being taught in the Live Sessions
• For basic issues faced on the platform, IIDE has a ticketing system in place. Kindly
  use the “Log A Ticket” feature on Bookmark and mention the details of the issue
  faced. Our course managers will resolve the issues and update you
• However, on the rare occasion that a student is dissatisfied and wishes to voice his
  complaint, he has the right to do so. He may contact the following
1. course/trainer related issue – support@iide.co
2. Institute related or any unsolved issue by the IIDE personnel – write an email
   to Chief Learning Officer, Meherzad Karanjia at meherzad@iide.co

Certification Course

Details

• It is understood that when a student enrolls for any certification course, they have
  checked all the details about the course on the IIDEs website
• Students are given access to IIDEs Student Learning Portal
• Access to learning portal is valid for 30 days from the date of admission
• Students won’t be able to access video courses & recordings of the live sessions after 30 days
• It is mandatory for students to watch the video course content, attend live
  sessions, give exams, and submit assignments in order to qualify for a course
  certificate from IIDE
• IIDE follows a strict no refunds, no cancellations and no transfers policy. A refund will be given only in the case where IIDE is not able to offer you service. Due to unforeseen circumstances, the Institute reserves the right to postpone/reschedule any batch. Fees paid for one module cannot be transferred to another module or to another student/person

Student Loan Process & Guidelines

Details

• IIDE is tied up with third-party vendors for 0% Loans for students
• Student’s contact details will be shared with these third-party Vendors once the
  student applies for a loan
• The student needs to submit the relevant documents for further proceedings to avail
  loan
• Students should submit the required documents within 24-48 hours to the loan vendors
  after they receive the call from them
• The approval of the loan totally depends upon the applicant’s credit history and the
  merchant’s discretion
• IIDE is not responsible for any decision made by the Merchant
• After availing the loan, the merchant is authorized to follow up with the student
  for the payments. Failure or delay in payment will lead to penalty and further
  consequences as per merchant’s policy

Referral Policy

Definitions

“Referrer” means either an Associated or unassociated Referrer, suggesting/referring to a Friend or connection.

“Referee” means any individual planning to enroll through a referral by a friend or connection.

“Associated Referrer” represents any individual associated with IIDE, including IIDE enrolled students, teachers, employees, ex-employees, virtual interns, alumni, counsellors and agency partners and making the reference

“Unassociated Referrer” means an individual who hasn’t been associated to IIDE under the “Associated Referrer” category and making the reference. Any individual who has inquired/signed up at IIDE but has not enrolled for a course at IIDE is an unassociated referrer.

Note – Master class and webinar participants are considered “unassociated referrers”

Note: A student is considered an Associated Referrer ONLY if they have paid the full registration fee and their batch has commenced.

Criteria

Any individual can be a part of The Refer & Earn Program. However, benefits will differ for associated and unassociated referrers.

The Refer & Earn Policy is applicable if the referrer shares his/her referral code with the applicant, which in turn is applied only and only in the application form.

IIDE will not accept the Referral once the application has been submitted by the student (referee) without the code.

The refer and earn program is only applicable to Indian Citizens.

Incentive Scheme

Referrers and referees will get referral benefits for every successful enrollment in the Online Advanced Certification (4 – 5 months) or Post Graduation Program in Digital Marketing (11 months).

Referee

• The referee, will get a fee waiver of a flat ₹15,000 once they enroll in the Online Advanced Certification (4 – 5 months) or Post Graduation Program (11 months)
• If the referee pays the total fees in one shot, they will receive the fee waiver immediately
• However, suppose the referee decides to pay in installments. In that case, the referral benefit will be applicable only in the last installment

Referrer

The referrer gets their referral benefit after 30 days of course commencement. The referral benefits are decided upon their association with IIDE. Associated and Unassociated referrers have different benefits as per the policy.

Here’s a detailed bifurcation of the referrer’s benefit:

	Associated	Unassociated
Online Advanced Certification (4 – 5 months)	₹ 5,000 Cash Payout	₹2,000 worth Amazon vouchers
Post Graduate Program (11 months)	₹ 15,000 Cash Payout	₹5,000 worth Amazon vouchers

Process

• Refer a friend
  Register yourself for this program and share your referral code with your friends.
• They receive a fee waiver.
  When the referee applies the code, they get a fee waiver.
• You get rewarded.
  Once the student has enrolled and 30 days of course commencement have passed, the referrer will get rewarded.
• IIDE will conduct a verification process to evaluate the relation between the referrer and referee in order to confirm fair usage. If IIDE discovers that the referral is not valid, then the referrer and referee will not be eligible to receive the referral benefits

Note: The referral benefits can only be claimed by the referrer and referee after the verification process.

Tax Deductibility

The referral benefit in the form of cash payout is exclusive of taxes, and payment methods are subject to change without notice.

In case of referral benefits in the form of cash payouts, a 5% TDS will be deducted if the amount exceeds ₹15,000.

In the absence of a pan card, the TDS deduction will be 20%

Note: The referrer and referee must provide their pan card details with proof.

Account Suspension

We may suspend or cancel your ability to earn a referral credit if you or they do any of the following:

• Open numerous profiles for the same individual, including those with different email addresses, to earn more referral credits.
• Use fictitious names, impersonate others, or otherwise provide us with false or misleading data.
• Provide rewards to others who sign up for new accounts.
• Referring through spam or unsolicited e-mails

Fair Usage Requirement

• Each referrer can refer and use five (5) successful referrals every quarter. Any referrals beyond 5 will be accepted, but no benefit will be provided to either party.
• IIDE’s Refer and earn policy aims to offer an affordable learning program. Hence, the referrer must avoid displaying their referral codes publicly on social media platforms.
• The referrer shall not share their code with any IIDE employee or organization involved with the direct selling of any IIDE Programs to get the code utilized by IIDE’s potential students with whom the referrer has no relationship.
• IIDE will examine Referral Code usage in a case-by-case scenario. IIDE has the right to prohibit the Referral Code if any misuse is detected at its absolute discretion. In this instance, IIDE’S decision will be final.
• The referral code cannot be edited or altered after the referee blocks the seat and enrolls with IIDE.

Additional Terms & Conditions

Involvement in this Refer and Earn Program may require submitting personal details about yourself and the individuals you refer, such as your name, phone number, email address, bank details and PAN card details.

You agree to accept notifications from us on your involvement in the IIDE’s Refer and Earn Program and authorize us to communicate with your friends and connections about your engagement (for example, by disclosing to your friends that you sent an invitation).

IIDE’s Terms and Conditions apply to any information acquired from you or your recommended students as part of IIDE’s Refer and Earn Program. IIDE takes no liability for Referral Submissions that are illegible, lost, misdirected, poorly recorded, or not received for any other reason.

In the event of fraudulent program use, IIDE reserves the right to revoke the referral without warning. IIDE retains the right to cancel and/or alter the conditions of this refer and earn program at any time and without notice. The data collected will be kept strictly secret and will never be sold, transferred, or shared with a third party for marketing reasons.

Disclaimer
In our absolute discretion, we retain the right to add to, eliminate, or otherwise alter the above terms at any moment and without prior warning to you. We will post an updated version of these terms on the IIDE website, and by continuing to use IIDE’s website or the Refer and Earn Program, you will be assumed to have accepted such changes.

Others

Details

• IIDE Education Private Limited strictly adheres to the published age limits for courses
  but reserves the right to accept students who are slightly younger than the advertised
  minimum age. Applications from students outside the published age limits are treated on
  a case by case basis and such exemptions are made post testing the applicants knowledge
  and aptitude
• In very rare circumstances, the stated maximum class size might be exceeded. If this
  does happen, it will only be by 25% and for a very limited period
• The school reserves the right to cancel or alter a course. If we do so, we will offer
  either an alternative course or a refund
• The school reserves the right to change teachers at any time during the course to maintain teaching standards & quality
• The school reserves the right to alter session dates or batch start dates. It generally
  happens because of exams conducted by various universities
• IIDE shares reference material for the respective course with students in view mode only
  and not in the downloadable format
• Post Graduate classes are held at IIDE HeadQuarters in Andheri, currently due to the
  pandemic classes are conducted online and will continue to be held online until the
  further guideline from government officials

• The Management of the Institute reserves the right at their absolute discretion to
  refuse any application for enrolment of a student at any stage of the application or
  booking process. The Institute shall be under no obligation whatsoever to give reasons
  for the decision of the Management. If enrollment is refused, any fee paid will be not
  be refunded
• IIDE reserves the right to take appropriate action against the student violating any
  institute norms
• Students have to pay for any damage they cause at the school
• Please keep a copy of the transaction record
• The website is subject to Mumbai Jurisdiction

Photographs and Filming

• Classes cannot be filmed or otherwise recorded in any way without the permission (in
  writing) of the CEO
• IIDE Education Private Limited may use film or still photographs of students for
  promotional purposes
• You must inform the school in writing before your course starts if you will not allow us
  to use such image

User Declaration

• Whether you have enrolled in a Program or are simply browsing the Platform, once you
  have accessed the Platform or Programs, you shall be considered a ‘user’ for the purpose
  of these Terms. You are responsible for all your activities in connection with the use
  of the Platform and Programs. You hereby agree to fully comply with all applicable
  local, provincial, state, national and foreign laws, treaties, and regulations in
  connection with such use. You shall not resort to any unethical practices while using
  the Platform
• Without limitation, you will not post or transmit, or cause to be posted or transmitted,
  any communication or solicitation or other “phishing”, “pharming” or “whaling” message
  designed or intended to obtain password, account, personal information, confidential
  information or private information from any user of the Platform or any other third
  party whatsoever. However, if any such event does take place, IIDE shall not be liable
  for any loss of data or if the user’s device, computer, or any other property is
  compromised in any manner
• You acknowledge and agree that IIDE has the right to report any and all suspicious or
  illegal activity to the appropriate legal or police authorities without notice to you
• During your use of the Platform and Programs, you will:
  1. not harass other users, students, attendees, support agents or visitors;
  2. not create an atmosphere of disharmony, hostility within student groups;
  3. not cheat on any homework assignment or exams for the Program;
  4. not post online any secured testing materials;
  5. not share solutions to homework assignments or exams; and
  6. notify the instructors immediately if you become aware of any other User cheating
     or breaching these Terms and comply with the requirements of the specific applicable
     code of conduct, if any, relating directly to a Program into which such user is enrolled
• While using the site to communicate with IIDE, one shall communicate with his/her
  registered mobile/telephone number & email address. Thereby, an individual agrees to
  receive communication from IIDE on his/her registered mobile/telephone number & email
  address
• You agree that you will never divulge or share access to your User Account with any
  third party for any reason. You also agree that you will create, use and/or access only
  one User Account and that you will not use any User Account other than your own
• In setting up your User Account, you may be prompted or required to enter additional
  information, including but not limited to your name and email address. Additional
  information may be required to confirm your identity. You understand and agree that all
  information provided by you is accurate, current and complete and that you will maintain
  and update your information to keep it accurate, current, and complete. You acknowledge
  that if any information provided by you is untrue, inaccurate, not current or
  incomplete, we reserve the right to terminate your use of the Platform and your
  enrolment into a Program, to the extent applicable
• By registering your User Account, you agree that:
  1. you are registered for the Program only once and will not set up multiple User
     Accounts; and
  2. you will abide by these Terms and any terms specific to the Program
• Notwithstanding whether one’s mobile/telephone number is registered with NDNC or NCPR or
  DND or Telecom Regulatory Authority of India [TRAI] restrictions/guidelines on
  unsolicited telecalls, by you accessing this Site and applying/enquiring/verifying any
  of the products/services offered by IIDE and or you making a request to call back, it is
  deemed that you have expressly authorized IIDE to call back or send you text messages or
  messages through Chatbots for solicitation and procurement of various products and
  services of IIDE. In case if you may not wish to receive any calls/messages, you are
  obliged to proactively inform IIDE about the same by sending an email to
  connect@iide.co. One can always unsubscribe if he/she doesn’t wish to receive emails
  from us
• While using this Site, you agree NOT to, by any means indulge in illegal or unauthorized
  activities including but not limited to –
  1. Use the Site for unlawful purposes;
  2. Collect information about the users without their express consent;
  3. Engage in spamming or flooding;
  4. Transmit any software or other materials that contain any virus or other harmful or
     disruptive component;
  5. Remove any copyright, trademark, or other proprietary rights notices contained in
     the Site;
  6. Copy, mirror any part of the Site without our prior permission;
  7. Permit or help anyone without access to use the Site through your username and password, if any or otherwise; and
     (viii) posting any defamatory messages to either in print/electronic/social media;
  8. posting any defamatory messages to either in print/electronic/social media;
  9. Impersonate any person or entity, falsely claim an affiliation with any person or
     entity, or access the Accounts of others without permission, forge/fabricate another
     persons’ digital signature, misrepresent the source, identity, or content of information
     transmitted via the website, perform any other similar fraudulent activity or otherwise
     send or receive what IIDE reasonably believes to be potentially fraudulent information;
  10. Infringe IIDE or any third party’s intellectual property rights, rights of publicity
      or rights of privacy;
  11. Use any robot, spider, other automatic devices, or manual process to monitor or
      copy the website without prior written permission;
  12. Use any device, software, or routine to bypass website exclusion headers, or
      interfere or attempt to interfere, with the website;
  13. Remove, circumvent, disable, damage or otherwise interfere with security-related
      features of the website or features that enforce limitations on the use of the website;
  14. Reverse engineer, decompile, disassemble or otherwise attempt to discover the
      source code of the website or any part thereof;
  15. Use the website in any manner that could damage, disable, overburden, or impair it,
      including but not limited to using the website in an automated manner;
  16. Intentionally interfere with or damage operation of the website or any user’s
      enjoyment of them, by any means, including but not limited to uploading or otherwise
      disseminating viruses, adware, spyware, worms, or other malicious code

Linked Websites

• This Site may contain links to other websites of Group Companies, Corporate Partners,
  Subsidiary companies, and Affiliate companies of IIDE. This Site may also contain links
  to external websites, having further linked websites, controlled or offered by third
  parties (Non-Affiliates of IIDE), to help you find relevant websites, services, and/or
  products that may be of interest to you, quickly and easily
• The contents displayed or products/services offered on such linked websites or any
  quality of the products/ services are not endorsed, verified, or monitored by IIDE. IIDE
  is also not responsible for the owners or operators of such external websites or for any
  products or services they supply or for the contents of their websites and does not give
  or enter into any conditions, warranties, express or implied; or other terms or
  representations in relation to any of these or accept any liability in relation to any
  of these (including any liability arising out of any claim that the content of any
  external website to which this website includes a link infringes the intellectual
  property rights of any third party)

Privacy Policy

• IIDEs Privacy Policy, incorporated by this reference, describes the type of information
  IIDE, its Affiliates, and Service Providers collect when you visit the Site and how they
  use that information. Please read carefully our Privacy Policy for more information

Governing Law

• This Site and disclaimer shall be governed by and construed in accordance with all
  applicable laws of India. All disputes arising out of or relating to this disclaimer or
  use of this website shall be submitted to the exclusive jurisdiction of the courts where
  the registered office of IIDE is situated
• By accessing this Website and any of its web pages, it is deemed that you are agreeing
  to the terms set above